Frequently Asked Questions

Should I use thawed or frozen chicken?

We get this question quite a bit and our answer is always this; if you would like to extend your cook time by at least two hours or more then definitely use frozen. If you are in a hurry and have forgotten to defrost chicken for a slow cooker meal, then use it frozen. It doesn't hurt to use the frozen chicken as long as the internal temperature reaches 165 degrees F.

Why do you send the ingredients in the Friday newsletter without the cooking directions?

We send you a shopping list of ingredients so you can take it to the store over the weekend and have them on hand when we send the Crockin' Monday video that gives you all of the directions. When we first started Crockin' Girls the Monday videos were what helped us connect to our Crockin' Community and we want to continue that.

How can I submit a recipe?

We'd love to hear what you've been Crockin'. Just sign up to be a part of the Crockin' Girls Club and once you're signed in click on the Submit A Recipe button and just fill out the recipe submission form.

I'm not receiving Crockin' Girls Club emails.

Here are some more possible solutions:
1. Check your spam/junk folders. A lot of people have found their Crockin' Monday emails there!
2. Add crockingirls.com as a safe domain in your address book.
3. Make sure you are using a personal email account. Sometime businesses block certain types of emails.

Are the cookbook recipes the same recipes on the website?

There will be a few recipes from the site that have made their way to the book (mainly our Crockin' Monday recipes), but the majority are not. Some of the recipes are Nicole and Jenna's family favorites modified for the slow cooker, others they created just for the book, and there are also recipes that were submitted via email by our community for a chance to be in the cookbook! We are so proud of the final product (400 pages with 165 recipes that are all photographed) and can't wait for everyone to see it! We held a "Crock-A-Thon" to taste and test all of the recipes in 3 days!

How long will it take to get my cookbook?

Currently, cookbooks expect to arrive between 7-10 business days after you place your order.

What's the status of my order?

Contact orders@crockingirls.com about your individual order. Please include your name, order # and the email address you gave with your order. Please be patient as we try and return every request in a timely manner.

I sent in the post card, when will I get my book?

We are currently processing these orders and you will receive the cookbook along with an invoice in the mail.

What if I need to get a cookbook really quickly?

If you need a cookbook in time for an event or party, please call 214-525-6701 to place your order and we will try to expedite your order.

There is an error with my order?

We're sorry for the inconvenience and will do our best to resolve the issue. Please email orders@crockingirls.com with your name, order # and email address you sent with your original order.

Do I have to use the ingredients listed in the recipes?

Of course not! We encourage you to modify the recipes to your taste or diet. Use ground turkey instead of ground beef or wheat pasta instead of normal pasta. Crock your way!

Does it matter which size slow cooker I use with you recipes?

Almost every recipe we cook is in a 6-quart slow cooker, especially if feeding a family of four or more. Unless specified, use a larger one.

How long does it take to cook chicken in the crockpot?

Depends on your slow cooker. For instance, if I (Nicole) cook chicken in my Hamilton beach slow cooker I cook on LOW for no more than 6 hours because it cooks so hot. If using my GE slow cooker, I cook on LOW all day and the chicken is perfectly moist at the end of the day. You need to get to know your appliance just like you would your stove or oven.

I'm new to the Crockin' world and wondering if in all the recipes that call for chicken, is it cooked, frozen or thawed?

We will specify if using frozen chicken, otherwise it is always defrosted. We will also specify if using cooked chicken.

My noodles were mushy. Did I cook them too long?

There are many slow cookers out there and they all cook differently. Spend some quality time with your slow cooker and get to know her or him (yes, it's okay to name your crock) and how they cook each recipe!

To make recipes with ground beef in the slow cooker, do I have to brown it first or can I just put it in cooker?

We like to brown first on the stovetop and drain off any excess grease, but some folks just dump it all in, your preference.

Cooking Beef ahead of time is also a great idea!
Buy ground beef in bulk when it is on sale, maybe 6-10 lbs. Cook in batches in a large skillet. I like to add chopped onions and salt. After it's completely cooked, drain off the grease (I lightly rinse mine in a colander) and freeze in small portions. I usually freeze about 4 oz of cooked meat, in a regular fold-lock type sandwich baggie with the air squeezed out and twisted to close. After frozen, I put all the small baggies inside a gallon ziploc freezer bag. To use, microwave to defrost as many baggies as you need (if it calls for 1 lb ground beef, I usually use one or two bags, because the 1 lb would reduce after cooking and draining the grease). Microwave on high for 1 min for one bag, 1 1/2 min for two bags. Then add to your recipe as usual.

This saves me so much time in meal prep!

What's the Crockin' Girls Club and Why should I join?

Well, first of all it's Free (and we love that word)! The club is a great way to interact with us and the Crockin' Community. You can add photos to your member profile page, join the slow cooking conversation on the forum, submit recipes, rate recipes, comment on Crockin' Monday videos, enter into our weekly giveaways, and much more!

My recipes turned out burned or soggy. What am I doing wrong?

Take a cue from Goldilocks and test your slow cooker using various recipes to determine the best cook times for soups, meats, dessert and more. Cook times do vary from one crock to another. The cooking time can be correct for one slow cooker and not the same for others. Some models cook very hot, while others are just right. Desserts are definitely recipes you should watch closely. Also, the size of your slow cooker will impact the cook time.

What size slow cooker do you use?

Majority of our recipes work well in a 6 to 7-quart slow cookers. Desserts and sides seem to work well in 5 to 6 quart crocks, and sometimes they even work in a 4-quart crock. The smaller crocks are great for dips.

What modifications can I use to make recipes Gluten-Free?

We don’t eat with this restriction so we called on a close friend whose daughter must eat gluten-free to share her tips.

“If a recipe calls for a cream of soup, we make the homemade version and substitute the regular flour with rice flour. Any baking recipe requires us to use a Gluten-Free flour blend and xanthan gum (1/2 teaspoon xanthan gum per 1 cup flour baking blend). My favorite baking flour blend is: 1 ½ cups Sorghum flour, 1 ½ cups potato starch or cornstarch, 1 cup tapioca flour.
If you’re allergic to milk, try almond milk instead and a great alternative to bread crumbs for the Gluten-Free home is to use Gluten-Free Chex Rice or Corn cereal finely ground. Just add your seasonings to the mixture.” – Christi Burks

What slow cooker do you recommend?

There are so many slow cookers out there with different settings and options. When choosing a slow cooker look for features that work for you such as shape (oval or round), size (7, 6, 3 or 1.5 quart), settings (programmable or manual), and features (tight gasket lid, internal temperature reader, automatic switch to keep food warm once temperature is reached and more). Or get one of each! We have over 40 models shhh don’t tell our husbands!

Can I use thawed or frozen chicken?

We get this question quite a bit and our answer is always this; if you would like to extend your cook time by at least two hours or more then definitely use frozen. If you are in a hurry and have forgotten to defrost chicken for a slow cooker meal, then use it frozen. It doesn’t hurt to use the frozen chicken as long as the internal temperature reaches 165 degrees F.

What modifications can I use to make recipes Gluten-Free?

We don’t eat with this restriction so we called on a close friend whose daughter must eat gluten-free to share her tips.

“If a recipe calls for a cream of soup, we make the homemade version and substitute the regular flour with rice flour. Any baking recipe requires us to use a Gluten-Free flour blend and xanthan gum (1/2 teaspoon xanthan gum per 1 cup flour baking blend). My favorite baking flour blend is: 1 ½ cups Sorghum flour, 1 ½ cups potato starch or cornstarch, 1 cup tapioca flour.” – Christi Burks